Escuta Produto vs Nolt

Which one should you pick?

Pick Nolt if your main goal is a public board where customers post ideas, vote on them and watch a roadmap take shape. Pick Escuta Produto if you want feedback kept private, sorted into one inbox across several products and sent to Slack or Discord as it arrives. For founders and small teams running one or more products who want a fast, private feedback inbox, Escuta Produto is the better fit.

What a public voting board is built for

Nolt is a public feedback board and roadmap tool. Users submit requests, vote and comment, and the team moves items through a roadmap that anyone can see. The visibility is the point. A customer can see that others want the same thing, and the team can show progress in public.

That model works well when your community shapes the product, when you run a public beta, or when you want an open record of what you are building. It is a strong choice for teams that want to share their intentions with the people who use the product.

What a private inbox is built for

Escuta Produto is a private feedback inbox. A widget of about 5 KB compressed, with no dependencies, adds a floating Feedback button to your site. Visitors pick a type (bug, idea, praise or other), write a message and can rate their experience from 1 to 5 stars. The page URL and browser are saved automatically, so the report arrives with context.

Submissions go to your dashboard and nowhere else. Each item has a status (new, planned, in progress, done or closed) and private internal notes that only your team reads. Nothing is published to customers, so a half-formed idea or a bug report with account details stays inside the team.

How the two compare side by side

Criteria	Escuta Produto	Nolt
Main focus	Private feedback inbox for one or more products	Public voting board and roadmap
Public voting board	Not included, by design	Core focus
Public roadmap	Not included, by design	Core focus
One inbox for many products	Core focus, with a filter per product	Organized around its public boards
Widget size	About 5 KB compressed, no dependencies	Check the vendor's site for current details
Language	English and Portuguese out of the box	Check the vendor's site for current details
Alerts	One Slack or Discord webhook per product	Check the vendor's site for current details
Data export	CSV export in UTF-8	Check the vendor's site for current details
AI assistant access	Read and triage the inbox over MCP	Check the vendor's site for current details

Positioning as of October 2026; check each vendor's site for current details.

Who should pick a public voting board

A public board fits teams whose customers want to shape the roadmap in the open. If you want users to see each other's requests, vote in public and follow a visible roadmap, a tool built around that model will serve you well. It also fits a community-led product where the conversation itself is part of the value.

Why teams with several products choose the inbox

If you run several products, a public board per product means several addresses, several audiences and several places to check. Escuta Produto keeps them together. The dashboard lists every product, each product has its own inbox with filters by status and type, and a 30-day chart shows the volume. For a weekly review, you open one place and see everything.

Each product has its own key, so feedback lands in the right inbox without extra routing. The widget docs show how to set the key and the allowed origins. The guide to one inbox for many products explains the routine in more detail.

Alerts also help a small team. Each product can send new items to its own Slack or Discord webhook. A message shows the type, product, rating stars, sender, a short excerpt and a dashboard link, so someone can act on it the same day.

What Escuta Produto leaves out on purpose

Escuta Produto does not run public voting boards or public roadmaps. It also has no surveys, session replay, screenshots, AI clustering or sync with issue trackers. Tags do not exist either: you sort items by type and status, and you can keep extra detail in internal notes, metadata or a spreadsheet export. If you need a public board, that is not what Escuta Produto is for, and a board tool such as Nolt is the better match.

Can you run both?

Yes. Many teams keep a public board for ideas the community should vote on, and use a private inbox for bug reports, praise and sensitive feedback. The rule is simple: anything you would not want public stays in the inbox. Public requests can be copied over by hand when you want to track them internally, and the triage guide explains how to sort both streams.

Trying the inbox next to your current board

Start with the product that gets the most messages. Add the widget script with the product key in data-key, set allowed origins so only your sites can submit, and add a Slack or Discord webhook. Run it for a few weeks, then compare what arrives in the inbox with what your board receives. You will quickly see which channel suits bugs, which suits ideas and whether you still need a public board at all.

Positioning as of October 2026; check each vendor's site for current details.